Ordering and Payments

The simplest way to order is through our website. We can also take orders over the phone during normal business hours. Our business is structured to keep costs low and therefore prices low, so we do not have a national network of showrooms or sales staff. However, we are confident you will find the quality products to complete your renovation products at a price that will keep you smiling!  And if need be, returns are easy under our money back guarantee.

To purchase our products through this website, simply select the products you wish to purchase and add them to your cart. If you have any queries about a product you can visit the Product Hints section of the product page, or you can submit a query on the product page. There is also lots of useful tips and ideas from Renovator Blog, our free renovation ideas service. Once you have finalised your cart, go to the checkout and enter the required information such as your shipping address and payment information.  

Shop with confidence that your information is secure: The payments function of our site is outsourced to Braintree, Afterpay and Paypal. You select which payment gateway you prefer - Braintree for credit card payments (Visa, Mastercard, Amex), Paypal or Afterpay. Renovator Store never has access to or retains your credit card information. Our website uses the latest Secure Socket Layer (SSL) Technology from Let's Encrypt to provide you with the most secure and convenient online shopping experience possible.  

As part of the checkout process, you will be accepting the Renovator Store’s Purchase Terms.

Wish to cancel your order?  If you wish cancel your order please ring our friendly Order Management Team on (03) 9544 3003 or 1800 RENOSTORE.  We can attempt to cancel it for you, but once the warehouse has processed the order we cannot cancel it.


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