03 9544 3003
FAQs
Sophisticated styling
This kitchen mixer combines practical design with sophisticated styling. This mixer's European design provides a stunning contemporary feature for your kitchen. Its highly polished chrome finish and classic refined round handle is designed to suit any modern kitchen. Its spring goose-neck is highly practical for manoeuvring the water flow, and provides a stunning industrial design
Precision and reliability
Its high precision engineering, solid brass construction, and specialist components ensure it provides you complete reliability. Only the best ceramic cartridges, flexible hoses, and aerators from around the world are assembled together to provide an easy temperature and water flow transition, and uniform water stream even in high and irregular water pressure situations often found in Australia.
Practical features
- Solid brass construction with polished chrome finish
- Highest quality ceramic cartridge technology for reliable operation and uniform temperature and water-flow transition
- Sturdy spring goose-neck to assist you in directing the water flow to where you need it
- Retractable pull-out hose providing you complete flexibility at the sink
- Full 360° Swivel for convenience
- Textured solid metal grip on nozzle to enhance usability
- Swiss aerator saves water and provides a steady pressure and straight and consistent water flow
- Full compliance with Australia's Watermark and Wels standards and requirements.
Specifications:
- Height: 477mm
- Depth: 260mm
- Height from Base to Nozzle: 288mm
- Swivel: 360 Degree
- Material: Solid DR Brass
- Finish: Polished Chrome
- Pull Out: Yes
- Hoses: Anti-fray pull out nylon hose. Tucai stainless steel input hoses.
- Watermark Approved: certified under AS/NZS 3718
- WELS Rated: 3 Star, 8L/Min flow restrictor in accordance with AS/NZS 6400
- WELS Registration: T04257 - 33 61 7125 2S
- Warranty: 5 Years
Dimensions
Warranty
5 year manufacturer warranty against manufacturing faults. Up to 3 years manufacturer warranty on spare parts. Conditions apply - see product documentation and Returns and Warranties Policy.
Vale Tapware and Bathware
VALE has a wide range of the highest quality faucets and fixtures to perfect bathrooms and kitchens. Elegance, Functionality and Durability are synonymous with the Vale range. Extend the design elegance across your entire bathroom by matching your Vale tapware with Vale towel rails, heated towel rails, bath shelves, toilet roll holders, robe hooks and more. The Vale faucets and mixers are precision forged for durability from DR brass exacted to Australian Standards with a polished chrome finish that is formulated to last. Bathroom accessories are forged in polished stainless steel for hardness and strength. Only the best ceramic mixer cartridges, aerators, and parts are used so that functionality is perfect. With Vale you know that you will impress.
Click on the book to download the instruction manual (PDF) for this product.
Delivery Costs
Members get free shipping (unless otherwise highlighted)
Members of Renovator Store enjoy FREE DELIVERY within Australia! Signup to be a member now - it's free!
Guest shipping rates
For those that prefer to shop as guests shipping will be charged at the flat rate of $9.50, or 5% of the cart total (whichever is greater).
Bulky items
Some bulky items incur special freight charges. See product page/cart for details.
For Baths, please see their respective product pages for details as standard shipping rates do not apply. Detailed Bath Shipping Information can be found here.
For floorboard delivery information click here
Quick Despatch
Unless otherwise stated, orders are typically despatched within one business day. If an order is made after hours or on non-business days it is deemed to be made on the next business day - so, for example, an order made on the weekend will be queued for despatch on the Monday, and is typically despatched that day or the following business day. Items that are ordered before 12noon (10am for New Zealand) on a business day, are usually despatched that same day.
Delivery Timeframes
Delivery timeframes are dependent on your location, which distribution centre we are sending from, the size and number of parcels, and the schedules of the carrier. Australia Post and Toll Ipec are our preferred carriers, although sometimes other carriers are utilised. In most cases the average delivery times we observe are:
| VIC Metro | 1 to 3 business days |
| VIC Regional | 2 to 4 business days |
| NSW Metro | 2 to 4 business days |
| NSW Regional | 4 to 6 business days |
| QLD Metro | 3 to 5 business days |
| QLD Regional | 4 to 9 business days |
| TAS, SA, WA and NT | 3 to 9 business days |
These are average delivery times and we often observe shorter and longer timeframes. Renovator Store cannot control delivery timeframes and processes, and your first point of communication on a delivery is the carrier.
To see more detailed estimated delivery timeframes visit our Estimated Shipping Times page.
Your order might arrive in separate deliveries
An order might come in multiple parcels. Sometimes we might send your order in more than one package or from different distribution centres, and they may arrive at different times.
How can I track my order delivery?
In most cases you will be sent instructions by email on how to track your delivery once your order has been completed. In some cases tracking information is not available. If you are concerned about the progress of your delivery the fastest way to get information is to contact the carrier and quote the tracking number. We can only see the same tracking information available to you.
What if I am not at home to accept delivery?
Australia Post and Toll typically require a signature upon delivery and our nominated couriers typically deliver only during business hours. So it is best to provide a shipping address that will be attended during business hours. If someone is not available to accept the goods the standard practice is to leave a card informing you how to collect at your local Post Office or for re-delivery.
You can put a short note on your order on the order checkout screen to provide delivery instructions, however Renovator Store cannot guarantee the carrier will observe these requests.
We can deliver to an Australia Post Parcel Locker
For a single item purchase you can easily arrange for delivery to an Australia Post parcel locker. There are 200 locations across Australia (also at 7-Eleven Stores and BP Service Stations) that are accessible 24/7 and free to arrange. They will email and SMS you when its ready to collect! See the details here.
Money Back Guarantee
We want you to be completely satisfied! We offer a 30 day money back guarantee for members (14 day for guest purchasers) across all products except flooring products, custom-made products, fire-extinguishers, and gift cards. If you wish to return your delivered product, simply email us and we'll arrange the product to be returned and to refund you (less Delivery Costs). Terms and conditions apply. See our Money Back Guarantee Terms and Conditions for more information.
Returns Policy
Please see our returns policy here.
Product Enquiry
Product Hints
Quality counts. This kitchen sink mixer is of the highest quality utilising the latest ceramic cartridge technology. Beware of light-weight cheaper tapware that utilise poorer quality cartridges, valves and o-rings. You will end up wanting to replace them!
Install professionally. It's important that you use a qualified plumber to install your mixer.
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