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FAQs
Minimalist design
This Hand Shower mounting kit is all about simplicity and minimalist design. It's Functionality combined with creative design is formulated to produce a Hand Shower mounting kit to suit all modern Décors
This Storm Concept Hand Shower mounting kit combines the best in practicality and modern design, featuring the highest quality chromed components - This is a Hand Shower mounting kit that is designed for the modern home.
Precision and reliability
Its high precision engineering and specialist components ensure it provides you complete reliability. Only the best components from around the world are assembled together to provide a Hand Shower mounting kit that will suit any application from brand new homes to renovations to retro fitting onto your existing outlet.
Impressive features
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Rotatable Holder to maximise the use of your shower head
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Sepatate inlet, Allowing you to position the inlet wherever suits
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Luxury Chrome Finish on Both the Holder and Inlet
Specifications:
| Included | Round Elbow and Wall Bracket |
| Composition | ABS Plastic |
| Finish | Polished Chrome |
| Warranty | 3 Years |
Dimensions
The Storm Shower Range has been a pioneer in Shower Technology for decades, the latest example being the Air-Turbo Technology featured in a hand shower saving up to 30% less water whilst not jeopardising your showering experience. When it comes to Quality Storm is rivalled by none, whether its the flawless Chrome finish or the long lasting construction Storm optimises Quality in every element of its products.
Warranty
3 year manufacturer warranty against manufacturing faults. Conditions apply - see product documentation and Returns and Warranties Policy.
Delivery Costs
Members get free shipping (unless otherwise highlighted)
Members of Renovator Store enjoy FREE DELIVERY within Australia! Signup to be a member now - it's free!
Guest shipping rates
For those that prefer to shop as guests shipping will be charged at the flat rate of $9.50, or 5% of the cart total (whichever is greater).
Bulky items
Some bulky items incur special freight charges. See product page/cart for details.
For Baths, please see their respective product pages for details as standard shipping rates do not apply. Detailed Bath Shipping Information can be found here.
For floorboard delivery information click here
Quick Despatch
Unless otherwise stated, orders are typically despatched within one business day. If an order is made after hours or on non-business days it is deemed to be made on the next business day - so, for example, an order made on the weekend will be queued for despatch on the Monday, and is typically despatched that day or the following business day. Items that are ordered before 12noon (10am for New Zealand) on a business day, are usually despatched that same day.
Delivery Timeframes
Delivery timeframes are dependent on your location, which distribution centre we are sending from, the size and number of parcels, and the schedules of the carrier. Australia Post and Toll Ipec are our preferred carriers, although sometimes other carriers are utilised. In most cases the average delivery times we observe are:
| VIC Metro | 1 to 3 business days |
| VIC Regional | 2 to 4 business days |
| NSW Metro | 2 to 4 business days |
| NSW Regional | 4 to 6 business days |
| QLD Metro | 3 to 5 business days |
| QLD Regional | 4 to 9 business days |
| TAS, SA, WA and NT | 3 to 9 business days |
These are average delivery times and we often observe shorter and longer timeframes. Renovator Store cannot control delivery timeframes and processes, and your first point of communication on a delivery is the carrier.
To see more detailed estimated delivery timeframes visit our Estimated Shipping Times page.
Your order might arrive in separate deliveries
An order might come in multiple parcels. Sometimes we might send your order in more than one package or from different distribution centres, and they may arrive at different times.
How can I track my order delivery?
In most cases you will be sent instructions by email on how to track your delivery once your order has been completed. In some cases tracking information is not available. If you are concerned about the progress of your delivery the fastest way to get information is to contact the carrier and quote the tracking number. We can only see the same tracking information available to you.
What if I am not at home to accept delivery?
Australia Post and Toll typically require a signature upon delivery and our nominated couriers typically deliver only during business hours. So it is best to provide a shipping address that will be attended during business hours. If someone is not available to accept the goods the standard practice is to leave a card informing you how to collect at your local Post Office or for re-delivery.
You can put a short note on your order on the order checkout screen to provide delivery instructions, however Renovator Store cannot guarantee the carrier will observe these requests.
We can deliver to an Australia Post Parcel Locker
For a single item purchase you can easily arrange for delivery to an Australia Post parcel locker. There are 200 locations across Australia (also at 7-Eleven Stores and BP Service Stations) that are accessible 24/7 and free to arrange. They will email and SMS you when its ready to collect! See the details here.
Money Back Guarantee
We want you to be completely satisfied! We offer a 30 day money back guarantee for members (14 day for guest purchasers) across all products except flooring products, custom-made products, fire-extinguishers, and gift cards. If you wish to return your delivered product, simply email us and we'll arrange the product to be returned and to refund you (less Delivery Costs). Terms and conditions apply. See our Money Back Guarantee Terms and Conditions for more information.
Returns Policy
Please see our returns policy here.
Product Enquiry
Product Hints
Install professionally. It's important that you use a qualified plumber to install your mixer.
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